The Transport office is on the ground floor of the Athena building, to the right of the lift, in front of the Nursery rotunda.
The office is open to students from 8 am to 12 pm and 2 pm to 5 pm.

APEEE has exclusive competence for the Transport service.
The daily operation is ensured by the APEEE's Transport staff.
A dedicated Transport Working Group, made up of parent representatives (Board Members) is responsible for the oversight of the service.

Yes. Each bus departure at the end of the school day has at least one bus headed towards the OIB garderies/APPS.
The garderies/APPS served by our buses are COLE, Van Maerlant, and Wilson.

Enrolment to the Transport service for the next school year is open as of May/June.
Enrolment to the Transport service for the current school year can be requested at any time, provided the bus lines requested have available seating. In order to allow the Transport office to find a solution in time, we encourage you to place your enrolment request 2 weeks in advance.
Enrolment to an APEEE service is not possible until the yearly APEEE membership fee and all due payments for the previous school year have been paid.
In the case of new students, we cannot accept enrolment requests before a written confirmation of acceptance to the School has been sent to parents.

For more information, please read How to Enrol .

In order to allow parents who can to benefit from the EU transport allowance, the general rule is that the Transport service covers routes going from "home-to-school" and "school-to-home" (for divorced parents, this route is extended to two home addresses), or" school-to-garderie/APPS". Our bus lines and seating capacities are established solely on this basis.

Enrolments to our bus departures allow you to select specific days, in order to best reflect your child's usual routes.
This does not affect the price for the Transport service.

Children under 8 years old cannot leave the bus on their own.
Parents' specific authorisation for their child (8yo+) to leave the bus on their own must be provided, and must be confirmed using the corresponding box during the online enrolment on the MyAPEEE platform.
We cannot differentiate authorisations in the case of shared custody. In this case, for the safety of your child, we keep the least permissive authorisation to your child leaving the bus on their own.

The Transport office reserves the right to intervene if we believe that a child is in too much danger to leave the bus on their own.

When you enrol your child using the MyAPEEE platform, you have access to an interactive map, with a field underneath so you may enter your home address. You can also use the "Help" option to provide your home address and the Transport office will inform you of the closest bus stops.
If you encounter issues, or if you are moving, you can contact the Transport office by email for assistance.

Yes. We allow families with multiple home addresses to enrol their children to 2 bus lines for each departure, to no additional cost.
The different home addresses of your child must be known to us, so that we may provide the best service possible.
Similarly, if your custody is on specific days of the weel instead of alternating weeks, we request that you specify the days for each bus line when enrolling your child.

At the beginning of the year, in order to allow us to estimate seats in our buses, we use the most likely scenario:

• For Nursery and Primary students, enrol your child to the first departure. Once your activity has been approved by the Extracurricular Activities office, you can request a change to the second departure for the relevant day.
• For S1 to S3 students, enrol your child to the first departure. Once their class timetable is available at the start of the school year, update their enrolment accordingly. Please be careful, as first and second departure bus lines are not always the same. If they are not sure, your child is welcome to drop by the Transport office during their 11 am break to check their bus number.
• For S4 to S7 students, enrol your child to the second departure. Once their class timetable is available at the start of the school year, update their enrolment accordingly.

There currently exist two possible options:
- A full subscription: even if your child only takes the bus in the morning or the afternoon
- A garderie subscription: afternoon buses heading only towards the garderies/APPS, for 50% of the full subscription.
Read the Transport Enrolment and Cost page for more information.

Parents who are entitled to the EU Transport Allowance can use this allowance to cover the costs of the Transport service for their children in the Primary and Secondary cycles. This allowance is offered to parents working in the European Institutions. Transport costs are directly invoiced to the relevant institution. Please make sure to encode your annual declaration into SYSPER to benefit from this.
All other parents (for example, NATO, END, permanent representation, private sector) are invoiced directly for the Transport service fee.
N.B. Transport costs for Nursery students are always covered by their parents.

Transport service costs are invoiced to the parents, even if they work for a European Institution.

Updates to a Transport enrolment are accepted as long as seating is available in the newly requested bus.
In order to check available seating and allow us sufficient time to communicate the changes to our bus monitors, please inquire about your changes as early as possible (ideally 2 weeks in advance) by email to the Transport office.

In this case, you must purchase a ticket from the MyAPEEE platform. The Transport office reserves the right to refuse the validity of a ticket in the event of a lack of seating availability on the bus or a lack of information provided upon purchase of the ticket.
Tickets are virtual: the Transport office communicates with the bus monitor to ensure proper use of the tickets.
Read the Transport Enrolment and Cost for more information.

If your child must exceptionally take a different bus to their usual line, you do not need to purchase a ticket (no additional costs is incurred).
However, you must send an email to the Transport office at least 1 working day in advance so that the office may check seating availability and communicate the change to the bus monitors. Please provide as much information as possible, such as:
- requested bus line and stop, name of the friend with whom your child travels or the address of the planned destination
- day and departure time of the change
- who picks up your child at the stop if they are not authorised to leave the bus on their own (with contact details if they are not already indicated on the platform).
For Nursery and Primary students, please indicate the bus line and stop in your child's agenda, so that their teacher or bus monitor can check in case of any doubts.

You can send a bus stop request to the Transport office, and we will study your request in order to find a solution.
Given the varied complexity of the bus stop requests we receive, most requests are processed in July/August, when we have the time to fully devote our attention to studying changes to our bus routes.
Although we do our utmost to help families, we are limited by time constraints to our bus routes, the definition of our geographical area, and the street arrangements that are not always suited to allow a bus through: we cannot always provide a favourable answer to the requests we receive.

All requests for new bus stops are examined individually. However, it should be underlined that this is a collective school bus service that cannot operate on a door-to-door basis.
We endeavour to keep the duration of the bus routes as short as possible in the interest of all students on the bus, and for this reason our buses need to circulate mainly on general axes and larger roads.
Special attention is given to the youngest students.
Requests are typically assessed during July/August for the following school year, and following the rules established in the Transport Regulations.

All changes to a stop, even small ones, must be decided by the Transport office/Transport Working Group and encoded into the official bus line. Bus drivers or monitors do not have the authority to decide on changes.
Please note that if a replacement driver runs your bus line, they will follow the official itinerary that the Transport office provides them. You therefore run the risk of missing the bus if your usual driver is absent.

The bus monitors are in charge of supervising the safety and comfort of the students in the bus.
They are particularly attentive to the younger students (Nursery and P1-P2), whom they assist with their seatbelts, and ensure that they are seated in the first three rows of the bus.
They welcome the students in the morning and must hand them over to the authorised adults in the afternoon. They constantly check the presence of the students in the bus.
They inform the Transport office of any bus delays and any incident on the bus (for example, absence of an adult to pick up a child). Bus monitors follow the instructions from the Transport office as to how to deal with each incident. They receive and approve a list of their obligation at the start of each school year.

The Transport office sends out an SMS for any delay above 15 minutes that the bus drivers or monitors inform them of.
The Transport office is open as of 7:15 am so that parents may call in case of a delay in their morning bus, and remains open until the end of the bus service heading home.

The bus should wait until the official timetable for each stop, within reason.
We ask parents and children to be at their bus stop 5 minutes in advance, as traffic conditions are not always predictable and the location of the stop does not always allow the bus to wait.

You can contact the Transport office.
In case of an issue or important delay, the service mobile phone remains active as long as one of our buses is still running.

The Transport office receives your calls every day from 10 am to 12 pm.
Outside of these hours, we give priority to calls about the current departures.

The regular communication with parents is managed through emails for any information related to predictable changes (for example, bus stop changes due to roadworks) or for more than 24h.
Any occasional events are communicated to parents by SMS (eg: delays of more than 15 minutes, the bus cannot reach a stop due to demonstrations, an accident or bus breakdown, snow on the road). In case of an emergency, you will also be contacted by phone.
Please check our website regularly, where you will find information about programmed events that can affect traffic on a specific day (for example, European summits in Brussels, strikes or demonstrations).

If there is no one to pick up a child who cannot leave the bus on their own, the bus monitor immediately informs the Transport office.
Our staff contacts the parents in order to find an ad hoc solution to the problem: meet the bus at a further bus stop, pick up the child from school, wait for the second departure bus. The bus cannot wait for parents to reach a stop, so as not to delay the rest of the route.
If the Transport office is unable to reach the parents, the child will be brought back to the school by bus or taxi (accompanied by the bus monitor), and will stay in the Transport office.
If possible, when you know that the person picking up your child is delayed, inform the Transport office as soon as possible so that a solution that suits you can be found more easily.

The buses enter the School grounds to drop off the children on the buses' parking lot. To ensure their safety, APEEE staff supervises the parking and oversees the bus maneuvres. Two members of staff greet the Nursery students on the parking lot and guide them to the Nursery area.
Primary students have a direct access to their playground from the parking lot, where School monitors are responsible for their supervision.

Our APEEE works with seven external bus companies specialised in school transport. THese companies provide both the buses and the bus drivers.
We do our best to keep the same drivers on the same lines every school year.
We have excellent working relationships with all of our external providers, and this allows us to ensure continuity while constantly upgrading our service.

Our APEEE employs the bus monitors directly.
They are either adults or Upper Secondary students (S5-S7) assigned to their own buses (especially routes outside of Brussels). We ensure the presence of adult monitors in all the first departure and Wednesday return buses as a priority, as they transport our younger students.
All the bus monitors are instructed to follow specific guidelines in exercising their tasks, as set out by the APEEE Transport Working Group. Several information sessions are organised to this effect by the Transport office at the start of the school year.
Our adult monitors receive specific training in first aid, as well as training on safety and emergency bus evacuation once a year.
Our Transport office supervises the performance of all of the bus monitors closely, and they regularly undergo an assessesment procedure.

Our bus monitors receive a list of enrolled children to their line, specifying each child's bus stop, as well as the names of the adults authorised to pick them up.

On Wednesdays, each garderie/APPS sends their own monitors to the School to supervise the students' lunch in the Canteen before taking the bus with them.
For all other departures, adult bus monitors employed by the APEEE are assigned to the buses heading to the garderies/APPS.

The OIB staff is responsible for the children as of the moment they go to the APPS. No arrangement from the garderie exists to accompany children under their supervision to the buses.

Any items found in our buses are brought to the Transport office by our bus drivers and monitors, where they are collected in a box. Your child can drop by the Transport office to look for their item.
After a week, these items are placed in the lost and found box in front of the Nursery school hall. During the holidays, these items are brought to the Eureka room.

As we work with private companies, our buses should still run.
If the Transport service cannot be ensured, you will be informed as soon as possible.

Our buses should still run, but important delays are likely.
If a bus is unable to go any further or cannot reach some bus stops, parents are immediately informed by SMS.
We typically proceed on the basis of an ad hoc assessment of the situation, but as a general rule, the buses return to the School and parents are requested to pick up their children individually.

All the buses are equipped with seatbelts, and students must use them.
Bus monitors assist the younger students if they struggle.

Typically, as long as the STIB buses run, our buses within Brussels also run.
However, if there is snow or ice on the roads, some stops cannot be served, especially outside of Brussels.
High risk stops have an assigned "snow stop" ("arret neige"), indicated in the stop's comments.
Affected families should receive a communication from the Transport office stating the exact location of their "snow stop" in case of this type of weather.
You will be informed by SMS on the day if the "snow stops" are in effect.